FAQ

Frequently asked questions

Answers to the questions we hear most from injured people. For anything not covered here, call (615) 555-0123 — 24/7.

Calling and the process

About calling and the process

What happens on the call — and what it costs.

What does it cost to call?
Nothing. Calls are at no charge. If you connect with an attorney and they take your case, they work on contingency — no fee unless they win.
Are you attorneys?
Personal Injury Legal Centers is an intake and matching service. We are not a law firm and not a lawyer referral service. The attorneys you speak with are independently licensed in your state and practice locally — they pay a fee to receive calls from people who request a consultation.
What happens after I call?
A representative will ask a few questions about your accident, then connect you with a personal injury attorney in your area. That attorney — not Personal Injury Legal Centers — decides whether to take your case.
Do I have to sign anything on the call?
No. The initial call is informational. If you choose to hire the attorney, you sign an agreement directly with their firm — never with Personal Injury Legal Centers.
How quickly will an attorney contact me?
Many callers are connected with an attorney during the same call. If the attorney is not available at that moment, they will call you back as soon as they can — often the same day.

Your case

About your case

What we help with and what to know about timing, fault, and settlements.

What kinds of cases do you help with?
We connect callers with attorneys handling: car, truck, motorcycle, rideshare, pedestrian, and bicycle accidents; slip and fall and other premises liability; dog bites and animal attacks; product liability and defective products; nursing home abuse and neglect; wrongful death; and catastrophic injury claims. If your situation falls outside these categories, the representative will let you know on the call.
How do I know if I have a case?
You do not have to know. Call and tell the attorney what happened. They will tell you, at no charge, whether your situation is worth pursuing. If it is not, they will say so.
How long do I have to file a personal injury claim?
The deadline — called the statute of limitations — varies by state and case type. It can be as short as one year or as long as several years. Do not assume you have time. Call as soon as possible so an attorney can review the deadline that applies to your case.
I was partly at fault. Can I still pursue a claim?
Often, yes. Many states allow injured people to recover even when they share some of the fault. The exact rules vary by state and by the percentage of fault. An attorney can tell you how the rules in your state apply to your situation.
I already accepted a settlement from the insurance company. Can you still help?
If you already signed a release, your options are usually limited. Call anyway — in some situations there may still be avenues available, and an attorney can walk you through them at no charge.

Fees

About attorney fees

How contingency works — and what you owe if the attorney does not win.

How do the attorneys get paid?
On contingency. You pay nothing up front. The attorney is paid only if they recover money for you — a percentage of the recovery, as set out in the agreement you sign with their firm.
What if the attorney does not win my case?
Under a contingency agreement, you owe no attorney fee if the attorney does not recover money for you. Costs and expenses are handled under the written agreement between you and the firm.
Are there any up-front costs?
Not for the call and not for the attorney’s initial review of your case. Any costs later in the case are handled under the written agreement between you and the attorney’s firm.

One call

Hurt in an accident?
Call now — 24/7.

(615) 555-0123 · No charge to call · No fee unless you win · Nashville personal injury attorneys available 24/7.

Call (615) 555-0123
24/7 — No fee unless you win Call (615) 555-0123